Knowledge vs Wisdom: The Difference Between Knowing What’s Wrong with Your Rep and the Wisdom to Understand What to Do About It

Your sales tech stack can tell you what’s wrong with your rep’s performance, but it can’t coach them. Causal AI helps surface the signal, but it’s the manager’s wisdom that turns insight into action. Learn why knowledge alone won’t move the needle, and how CoachEm empowers managers to coach smarter, not harder.

sales intelligence

Hidden Sales Intelligence: What Sales Leadership Can Learn from the Intel Community

Sales leaders don’t need more data; they need better intelligence. Using the HUMINT, SIGINT, and OSINT model from military operations, this blog unpacks why frontline managers are coaching blind and how you can transform scattered sales data into focused, high-impact coaching moments that drive results.

Data-Informed Sales Coaching Conversations

CoachEm’s new deal coaching feature turns fragmented data into actionable insights. Managers get one console for developmental coaching, deal reviews, and performance management: driving consistency, accountability, and revenue.

From Firefighting to Future-Proofing: The 4 Levels of Sales Coaching

Most managers think they’re coaching when they’re really firefighting or mentoring. In this article, Colum Lundt explains the four levels of sales coaching—no real coaching, general talk, deal coaching, and developmental coaching—and shows how moving up the levels transforms reps and results.

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